Author 48 books: Social Media Commerce, eBay, Online Customer Service. Forbes Top 10 Influencer, GigaOM Pro Analyst, Founder #CustServ chat #techradio host
@LoriMoreno @MelissaOnline As close to a beach pic as I have for now. Promise a better one tomorrow
@KathyIreland Tried to tweet to you from Rose Parade but had no signal. Lovely float honored dear @DameElizabeth
Professional turkey carving from @SusanDickman #foodporn
I'm just saying, someone got mighty busy with the Christmas decor *whew*
With my new #BFF in Portland @Britopian - all we need is @HeatherMeeker
At Tasty n Sons in Portland: homemade biscuit, chedder, fried chicken, fried egg.
@ElizabethPW @eric_andersen @Absolutely_Abby @jackyan *sigh* mea culpa
Santa doing some shopping in Beverly Hills
Thanks @jessicanorthy @curtbuthman @dianebrogan @aarpwa gets twiiter now!
@heykim it is quite lovely (more)
Beats heck out of Starbucks - lovely coffee service at the Resort in Couer d'lene
@heykim The Resort, Christmas lights are amazing
Opening my new @Klout perk - Samsung Focus Windows phone!
Thank you @Loehmanns - Great shoes! Loved the 3 hour sale!
Official "Martini Friday" all done!
I WON a prize! I won a prize! Thank you #techmunch @bakespace @kitchenaid
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