Adam StJohn Lawrence

@adamstjohn

Comedian, consultant & speaker on energy-filled approaches to customer experience, service design & presentation skills; co-initiator of the Global Service Jam.

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Heaven. Found out that the local cafe I never visited is lovely and has my three favourite German beers cheap. #sigh

Some of my audience tonight. Blub blub.

Our assessment of the Lawrence, Kansas team's homework.

#gsj11 unconference: the connection platform team

#gsj11 unconference: the organisers' kit team

Persona team

Stakeholder mapping for #gsj11 #globalservicejam. #servicedesign

The "I learned" wall from the #gsj11 planning session. #servicedesign #globalservicejam

The "I liked" wall from the #gsj11 planning session. #servicedesign #globalservicejam

The "I wish" wall from the #gsj11 planning session... #servicedesign #globalservicejam

Finished the shoot with seconds to spare... Here's the actor's view of the last scene. #brokenteleprompter

Actor's-eye view of the shoot. It's lunchtime, so lights are off and nine people missing...

#bcnue showing the "la-ser" in the temporary #fablab

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