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@fizplaces wants to bring together valuable user-generated content on places http://goo.gl/FtRxe #UGC
Businesses lose money through poor customer experience on #SocialMedia http://goo.gl/MxYv6 #CustomerService
New Post at Keepcon Blog: Trademark influence through #Twitter Take a look http://goo.gl/ILBK9 #SocialCustomerCare
Ask.fm responds to #cyberbullying allegations after scandalous problems with teenage suicides http://goo.gl/AdjzP
Anti-Social Networks: #SocialNetworks are becoming increasingly hostile http://goo.gl/1MWnO #SocialMedia
New post at Keepcon blog: #SocialListening: speak only when spoken to. Take a look! http://goo.gl/NOYL4
New upgrade on LinkedIn that allow users more #SocialSharing http://goo.gl/cortC
How Business uses Social Media: Invesp infographic http://goo.gl/XEsV9
Foursquare's new search tool: Good for user-generated content? http://goo.gl/hCxRG #SocialMediaContent #UGC
Google hits Mozilla due to extremely spammy #UserGeneratedContent http://goo.gl/xUpMV #ContentModeration
New Post at Keepcon: The growth of the Service of Social Customer in Twitter http://goo.gl/6m1B0 #CustomerService
#CISPA: debate between security and privacy on cyberthreat information-sharing http://goo.gl/wHGMI #cybersecurity
#GuardianWitness: new user-generated content platform that encourage open journalism @guardian http://goo.gl/HKm4F
New post at #Keepcon blog: #OnlineCustomerService: interesting facts and figures http://goo.gl/w1Xw9 #CustomerCare
The Guardian stats on the size of their commenting community http://goo.gl/n5v29 #comments #UGC
Age demographics and #SocialMedia behavior. How users consume and share information http://goo.gl/AYyju
New post at #Keepcon blog: What bothers children #online? http://goo.gl/zag1l
LinkedIn adds Facebook-style mentions of people & companies in status updates & Page comments http://goo.gl/m841o
After improving its commenting system Facebook updates its API to incorporate #comment replies http://goo.gl/jZyDa
New post at #Keepcon blog: 10 reasons why companies invest in #SocialCustomerCare http://goo.gl/PRhrP
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