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Working Anything but 9 to 5

http://www.nytimes.com/interactive/2014/08/13/us/starbucks-workers-scheduling-hours.html?hp&action=click&pgtype=Homepage&version=HpSumSmallMediaHigh&module=second-column-region&region=top-news&WT.nav=top-news

Scheduling Technology Leaves Low-Income Parents With Hours of Chaos

In a typical last-minute scramble, Jannette Navarro, a 22-year-old Starbucks barista and single mother, scraped together a plan for surviving the month of July without setting off family or financial disaster...