It is of great importance to ensure safety on and when around railway infrastructure. There are a number of things that you can do to make your train journey enjoyable, safer and more secure. Before your journey, it is recommended that you arrive at the station in good time. This will enable you to obtain your ticket or top up your A-Card in good time. This will save you time and ensure you don't miss your ride when the train arrives. SAFETY AT STATIONS • Before you begin your train journey, check the timetables and schedule just to be sure about subsequent timings during the day. • When waiting for the train, always stand behind the yellow line on the platform. • Avoid running in and around the station, particularly when footpaths and platform surfaces are wet. In some cases they can be slippery. • Take care when using escalators, sliding doors, ticketing turnstiles. This will ensure accidents due to clothing and bag straps getting caught are avoided. • Only cross train tracks at designated pedestrian crossings. Crossing at non-marked areas is dangerous and illegal. BOARDING AND GETTING OFF TRAINS • Stand behind the yellow line until the train comes to a complete stop. Yellow or white markers on platforms indicate where the train will stop. • Do not force the doors open or attempt to board when the train is leaving the platform. • Allow other passengers to step off the train before you board. • If you are travelling with heavy luggage, board at the front carriage so that you're clearly visible to the driver. • Use the grab rails to steady yourself when boarding or alighting. • Prepare to alight before reaching your destination station, to avoid loss of personal items. SECURITY • Our stations are well lit and monitored by closed-circuit television cameras on platforms and at station entrances. This footage is monitored by control room staff located at the Stations. • We have station attendants ready to serve by responding to your questions and help with other travel needs.