Marsha Collier

@MarshaCollier

Author 48 books: Social Media Commerce, eBay, Online Customer Service. Forbes Top 10 Influencer, GigaOM Pro Analyst, Founder #CustServ chat #techradio host

.@Firqby Here's a little shot from our SXSW on staffing for social media #custserv. Will post deck later

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1367 days ago

. Here's a little shot from our SXSW on staffing for social media #custserv. Will post deck later

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