12
1480 days ago
@NickEggleton took laptop in for repair. Simple "is it beyond repair or not? Recover HD etc 2wks no calls/replies to 3 emails 4 phone calls and note thru door. Went in today. Still sat where I left it, had footprint on case. No apology or explanation for this or lack of replies. More interested in talking to girls in store than me(customer) he tried to call chap who had looked at comp but we had to wait while staff member finished looking on facebook! HD removed and left on top, no protection. Wanted to charge me for this service! Plus this was all conducted while he tried to read a comic on his I pad. Now hoping HD not damaged and can be recovered & find someone local to do it. Got pics on it my nephew took of his mum who passed last month. I'm beyond angry!

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